Backing our products with a world-class warranty program is important to us and to our customers. Every piece of equipment that has a warranty claim gives us insight into how we can make our products better and assures we continue to build quality into all the equipment we offer. With these goals in mind, the following selection of 4-Inch submersible motor models has been removed from Fast Track Warranty processing.
What this means for you: Effective immediately, customers that have a warranty claim should send the model to us at the following address:
1301 Stovall Road
Wilburton, OK 74578
Customers will automatically receive warranty credits when motors are received at our facility in Wilburton, Oklahoma, with accompanying RMA paperwork. Warranty credit will be issued based on the date code/serial number and Key Dealer status of the initiating pump contractor.
If you have any questions concerning how this solution supports your products, please contact your local Franklin Electric Sales Representative or Technical Support at 1-800-348-2420.
Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and fuel. Recognized as a technical leader in its products and services, Franklin Electric serves customers around the world in residential, commercial, agricultural, industrial, municipal, and fueling applications. Franklin Electric is proud to be named in Newsweek’s lists of America’s Most Responsible Companies and Most Trusted Companies for 2022.