Customer Care

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We're Here To Help!

You don’t run without teamwork—and neither do we. Our goal is to build not only reliable, trustworthy products, but to also back them with the people, resources, and support you need to get your job done and keep your business flowing. We’re here for you, every step of the way.

Contact us any time for order information (product availability, order status, tracking information), to submit a purchase order, or for any account question:


U.S. Pro Channel

Tel: 800-269-0063
Fax: 260-827-5800

Canada Pro Channel

Tel: 877-337-2650
Fax: 855-857-9979

Who We Are

Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. Recognized as a technical leader in its products and services, Franklin Electric serves customers worldwide in residential, commercial, agricultural, industrial, municipal, and fueling applications. Franklin Electric is proud to be recognized in Newsweek’s lists of America’s Most Responsible Companies and Most Trustworthy Companies for 2024, Best Places to Work in Indiana 2024, and America’s Climate Leaders 2024 by USA Today.