Featured Frequently Asked Questions

Find helpful answers to frequently asked questions (FAQs) about Franklin Electric products, installation, troubleshooting, operation, maintenance, and more. Select a topic below to find the information you need.


Will the Franklin Electric SubDrive Connect work with non-Franklin pumps and motors?

Franklin Electric has optimized the SubDrive Connect Variable Frequency Drive for use with all Franklin Electric products. Using the Franklin Electric SubDrive with non-Franklin Electric products may result in suboptimal performance.

Do the SubDrive products include electrical noise filtering? My old SubDrive affected my AM radio.

Yes, the current SubDrive Connect design includes enhanced electrical noise filtering. Read more in this news article and/or in this technical bulletin.

Can I replace the display in my SubDrive Connect unit?

Yes, the display is a replaceable item.  You will need to know the serial number or date code to confirm correct replacement part.  Click here for a complete list of available parts.

 

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Who We Are

Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. Recognized as a technical leader in its products and services, Franklin Electric serves customers worldwide in residential, commercial, agricultural, industrial, municipal, and fueling applications. Franklin Electric is proud to be recognized in Newsweek’s lists of America’s Most Responsible Companies 2024, Most Trustworthy Companies 2024, and Greenest Companies 2025; Best Places to Work in Indiana 2024; and America’s Climate Leaders 2024 by USA Today.