Support

You don’t run without teamwork—and neither do we. Our goal is to build not only reliable, trustworthy products but to back them with the people, resources, and support you need to get your job done and keep your business flowing: we’re here for you every step of the way.

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Technical Support

For over 80 years, we've been providing industry-leading technical product support to water professionals globally.

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Customer Care

Get the support you need for your Franklin Electric products and services

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Distributor Toolkit

Check the status of an order, size a pump, get printed marketing materials or access our online training tools.

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Terms, Conditions, & Warranty

Find the terms, conditions, and warranty support options available for Franklin Electric Pumps and systems.

Who We Are

Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. Recognized as a technical leader in its products and services, Franklin Electric serves customers around the world in residential, commercial, agricultural, industrial, municipal, and fueling applications. Franklin Electric is proud to be named in Newsweek’s lists of America’s Most Responsible Companies and Most Trustworthy Companies for 2023 and America’s Climate Leaders 2023 by USA Today.