FE Connect is the Next Generation Way to Setup and Support Franklin Electric Products

02/02/2023 | Services

Service Franklin Electric products in more ways with the latest version of FE Connect. Using intuitive setup features as well as real-time logs and monitoring, FE Connect now delivers comprehensive insight and support that enhances the way you service Franklin Electric product equipped with wireless connectivity. You get convenient access to all compatible Franklin Electric products in a single tool – now and in the future. Plus, FE Connect helps you save time and enhances safety during installation and service with an array of startup, monitoring and troubleshooting solutions with minimal hands-on interaction with the drive or protection device. It’s one more way Franklin Electric is supporting professionals so you can get on to the next job faster. 


Robust Interface Helps Professionals Quickly Service More Jobs  

  • Intuitive setup pairs quickly with compatible drives and protections 
  • Save connected devices and manage locations to quickly reconnect 
  • Create and manage templates to easily save and load configurations from one installation to the next  
  • Access over-the-air firmware updates for effortless upgrades 

Discover a Streamlined Setup & Support Experience 

  • In-app guidance leads you through startups 
  • Get real-time product status 
  • Conveniently collect auto-generated commissioning reports and time-stamped logs 
  • In-app support troubleshoots potential issues and recommends corrective actions – no internet connection required 

Service Compatible Franklin Electric Products in One Place 

The app will now support SubDrive Connect, SubDrive Connect Plus, SubMonitor Connect and optional configurations of Cerus X-Drive. In the future, more products will be added. 


Ready to get started? 

Whether you’re new to FE Connect or have used previous versions, download the latest app now available for use on tablets or phones. All compatible products feature a QR code sticker, allowing users to quickly download the app and pair products. Then, follow the on-screen prompts to setup connectivity. 

Download now from the Apple App Store or the Google Play Store!

If you have any questions concerning how this solution supports your products, please contact your local Franklin Electric Sales Representative or Technical Support at 1-800-348-2420. 

Google Play and the Google Play logo are trademarks of Google LLC.
Apple and the Apple Logo are trademarks of Apple Inc. 

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Who We Are

Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. Recognized as a technical leader in its products and services, Franklin Electric serves customers around the world in residential, commercial, agricultural, industrial, municipal, and fueling applications. Franklin Electric is proud to be named in Newsweek’s lists of America’s Most Responsible Companies and Most Trustworthy Companies for 2024 and America’s Climate Leaders 2023 by USA Today.