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Hotline 1-800-348-2420

Wally. Bob. Rick. Franklin's technical service hotline is made up of real people, offering real answers, in real time. Serving professional water systems distributors and contractors, our hotline boasts decades of collective industry experience.

For answers to your water systems questions, contact our hotline by phone or email.

Franklin Electric Technical Service Hotline Call Options:

Franklin Water: Option #1

  • Hours of Support:
  • Monday – Friday: 8 am to 5 pm EST
  • Contact Field Service Representative for emergencies

Franklin Control Systems: Option #2

  • Hours of Support:
  • Monday – Friday: 6 am to 5 pm PST. On-Call is 5 pm to 10 pm PST
  • Saturday and Sunday: No Standard Hours. On-Call is 8 am to 5 pm PST
  • Franklin Control Systems can still be reached directly at 800-962-3787

Little Giant Commercial: Option #3

  • Hours of Support:
  • Monday – Friday: 7 am to 4:30 pm CST
  • LG Commercial can still be reached directly at 800-701-7894
  • Contact Field Service Engineer for emergencies

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