News: Frankly Speaking

New SubDrive with FE Connect Video

06/12/2015

Franklin Electric’s new SubDrive with FE Connect video focuses on the SubDrive’s features with an in-depth look at the FE Connect App. We want to ensure you get the most value from the product and all it has to offer.

Click here to view the video.

Subdrive Video CaptureThis video takes you deeper into the FE Connect App so you can visualize how it works, how easy it is to use, and how it can improve your interaction with customers. Video highlights include:

  • How to connect to your drive
  • Simplifying setup and drive configuration
  • Real-time monitoring of key system data (drive status, pump speed, input voltage and output current to the motor)
  • Accessing product logs and fault history, and how to email them to the Franklin Technical Service Hotline for enhanced troubleshooting 
  • Easily adjusting settings
  • Advanced features

For more information on the SubDrive, click here.
For more information on FE Connect, click here.

VR Series Line Expansion – Boosting Water to New Heights

06/01/2015

VR Series - GroupFranklin Electric now offers a COMPLETE product line of vertical multi-stage pumps! We have taken our VR Series to new heights with a broad pump offering of 3, 5, 9, 15, 20, 30, 45, 65 and 95 m3/h and up to 600 gpm and 750 feet of total dynamic head (TDH).

Features:

  • All 316 Stainless Steel (SS) hydraulic components
  • Rugged NEMA motor mounting with oversized ball bearing
  • Silicon Carbide/Carbon/EPDM/SS mechanical seal
  • In-line suction and discharge with round ANSI flanges fit widest range of applications and provide convenient, compact installation
  • NEMA, ODP, TEFC, 1-ph or 3-ph premium efficiency available
  • VR Series pumps with flow ratings 15 through 95 m3/h are certified through UL as a drinking water system component evaluated to NSF/ANSI 61 & 372 for use in cold water

Applications:

  • Water Supply and Pressure Boosting
    • Pressure boosting in buildings, hotels and residences; booster stations and pump packages
  • Water Treatment
    • Filtration systems and reverse osmosis systems
  • Light Industry
    • Commercial washers, firefighting system pumps and car wash systems
  • Irrigation and Agriculture
    • Drip irrigation and sprinkler irrigation
  • Heating, Ventilation and Air Conditioning (HVAC)
    • Cooling towers, temperature control, refrigeration, heating systems, boiler feed and water recirculation

Click here for more product information.

Mayor Henry Proclaimed April 25th as Indiana Ground Water Day

05/01/2015

Mayor 1Fort Wayne Mayor Tom Henry recently stopped by Franklin Electric to kick off the Indiana Ground Water Association’s 2015 Spring Field Day and Mud School - which served as a continuing education forum for water well drillers - by proclaiming April 25th as “Indiana Ground Water Day” in the city of Fort Wayne.

Mayor Henry recognized the support of the Indiana Ground Water Association (IGWA) and industry leaders: Franklin Electric (manufacturer of complete water and fueling systems), GEFCO (manufacturer of portable drillings rigs) and Baroid IDP (supplier of drilling fluid additives and services) for their contributions in providing an educational event that delivered product demonstrations, the newest in mud rotary drilling utilizing solids control, and latest in water system technologies.

“It was great to have such a formidable group of companies come together to deliver a very supportive environment for professional well drillers in the ground water industry to share information and learn about technological advances that can positively impact the quantity, quality, and availability of Indiana's ground water resources,” said IGWA President Troy Alexander.

Ground water provides over 39.4% of the United States population its drinking water and serves as one of the most important sources of water for irrigation. As such an important resource, events of this type help to foster cooperation between governmental agencies, communities, land owners and can identify and solve challenges associated with ground water drilling including safety and environmental requirements.

TV Series Features Franklin’s Pressure System Solutions

04/20/2015

Operation Build SquareFranklin Electric recently teamed with History (formerly The History Channel) to participate in a short segment featured in the TV series Operation Build. The segment featured our Pressure System Solutions, focusing specifically on how the Inline 1100 solved a water pressure challenge for a homeowner in Naples, Florida.

In addition to showing this successful job, Scott Stayton, Director of Portfolio Management, also discusses how Franklin Electric’s various pressure boosting and constant pressure systems can help customers throughout the United States and world with their specific applications.

Click here to see the TV Segment for yourself!

You Don’t Have To Live With Poor Water Pressure
Many homeowners think they have to live with poor water pressure. They may experience problems like the washing machine taking longer to fill when the sprinkler is on, or the shower trickling when they run the dishwasher. Many don’t know how easy it is to fix their challenge and some don’t even know there is a solution. Truth is, whether you have city water or a private well system, Franklin Electric has a pressure solution for your home. With a Franklin Electric constant pressure system, you can wash laundry, water the garden and run the shower all at the same time, without sputtering water and diminished flow.

To learn more about the Inline 1100 and other pressure system solutions, click here.

Inline 400 Offers Proven & Flexible Option to Solve Water Pressure Challenges

03/19/2015

Franklin Electric’s new Inline 400 Pressure Boosting System is a compact and economical way to meet various pressure boosting needs. The unit’s symmetrical design allows for easy installation (mounting either vertically or horizontally) while also enabling it to work with existing plumbing configurations. Integrated controls and protection, coupled with a proven Franklin pump and motor create a powerful, yet quiet, solution to most pressure improvement needs.Inline400Cutaway

Check out the video!

Applications:

  • City water pressure boosting
  • Pressurizing water from cistern tank
  • Re-pressurizing after filtration
  • Irrigation system boosting

Features:

  • Whisper-quiet operation
  • Installs vertically and horizontally
  • 1” NPT inlet and outlet
  • Plug-in electrical cord connected unit
  • Product power rating: 1/3 hp, 0.246 kW
  • Maximum water temperature: 120 °F/49 °C
  • Simple flow-based controls mean you get the pressure every time you need it
  • Protections features: Over/Under voltage, dry run, and over temperature

Please feel free to contact your local Territory Manager, Field Service Engineer or our Technical Service Hotline at 800.348.2420 if you have questions.

Click here for more product information. 

New SubDrive & QuickPAK with Smartphone & Tablet Connectivity

11/18/2014

subdrive151We are excited to launch the new SubDrive family of constant pressure drives. They provide easier setup and configuration through advanced features and Wi‐Fi connectivity for simplified monitoring and troubleshooting.

Selling Features

  • NEMA 3R enclosure rated for both indoor and outdoor use, providing a degree of protection against falling rain or sleet.
  • Wi-Fi capability integrated with the FE Connect mobile app. The app provides a convenient way to set up and configure the drive in fewer steps. Once configured, it allows:
    • Real‐time monitoring of key system data
    • Adjustment of advanced features and settings to optimize the system to your specific application
    • Access to fault history of up to 500 detailed entries that can be emailed for enhanced troubleshooting capability

The new SubDrive retrofits to most pumping systems utilizing a Franklin motor. Basic setup allows users to be ready to pump water with the flip of two switches. In addition, the new Franklin Electric SubDrive family offers a numerical LCD display, providing important operation statuses and faults. An updated and improved electronic design includes front‐facing terminal blocks and components for easy installation. A modular sensor input provides added lightning protection, while easy‐to‐replace components simplify overall maintenance. Sold as a standalone SubDrive or integrated into the market‐leading QuickPAKs (including a pump and motor) from Franklin Electric, rest assured there is a water system solution to fit your constant pressure needs.

New Naming System

The SubDrive family has a new naming system to better correlate with their respective motor capability. The new, quieter models are named the SubDrive15, SubDrive20 and SubDrive30 (replacing the SubDrive75, SubDrive100, and SubDrive150) and are compatible with Franklin Electric’s three-phase and single-phase three-wire motors. The new SubDrive family also includes the MonoDrive and MonoDriveXT and is available for immediate sale in the US, Canada, Caribbean and Mexico.

If you have any questions or are interested in learning more, please contact your Territory Manager, Field Service Engineer or the Franklin Electric Hotline at 800.348.2420.

Technical Support Hotline

09/19/2014

wally

In December 2013, Franklin Controls Systems toll-free service hotline transitioned to the Franklin Electric Technical Service Hotline. This was done in hopes of eliminating confusion with multiple support lines. So our customers get the right help, right away. Below are the options you are presented with when you call the hotline.

“You just got a little more help from a Friend”…

Franklin Electric Technical Service Hotline 800.348.2420

Call Options:

    • Franklin Water – Option #1
        • Hours of Support:
            • Monday – Friday: 8 am to 5 pm EST
            • Contact Field Service Representative for emergencies
    • Franklin Control Systems – Option #2
        • Hours of Support:
            • Monday – Friday: 6 am to 5 pm PST. On-Call is 5 pm to 10 pm PST
            • Saturday and Sunday: No Standard Hours. On-Call is 8 am to 5 pm PST
        • Franklin Control Systems can still be reached directly at 800.962.3787
    • Little Giant Commercial – Option #3
        • Hours of Support:
            • Monday – Friday: 7 am to 4:30 pm CST
            • LG Commercial can still be reached directly at 800.701.7894
            • Contact Field Service Engineer for emergencies


Sincerely,

Dustan Kailiuli
Application Engineering Manager
Franklin Control Systems

Volt‐X VCD Change

09/10/2014

As part of Franklin Electric’s dedication to quality, we have recently made a change to the Volt‐X motors ‐ a new and improved voltage change device (VCD). The updated motors will begin shipping from stock as of August 21st, 2014. There will be no change in the part numbers for this product line, just a straight conversion to the new VCD plug.

Volt-X

All Volt‐X product with a 14H date code will be the new design. Should a kit be needed for the new plug, please see the table below.

VOLTSPART DESCRIPTIONKIT ORDER NO.
230 V Voltage Change Plug and Seal Assembly 305 574 901
460 V Voltage Change Plug and Seal Assembly 305 574 902

The new Volt‐X design will ship with both the 230 V and 460 V plug included in the packaging until May 2015. After May 2015, Franklin will only ship the product with the 460 V plug installed. At that point we will supply our distribution partners with 230 V plugs, when needed.

If you have any questions concerning the Volt‐X product line or the change in the VCD plug, feel free to contact your Territory Manager, Field Service Engineer, or the Franklin Electric Hotline at 800.348.2420.

Sincerely,

Mike Stockman
Sr. Portfolio Manager, Motors & Control Boxes

 

Water Truck Pumps Brochure

08/15/2014

Mi2053_Series_Brochure_7_14_PRESS-1

Working closely with Portfolio Management and the Franklin Electric Sales Team, the Market Development team for Mining and Adjacent Markets would like to take this opportunity to inform you of a new piece of literature currently available for download on the Franklin Electric website and in print on our literature fulfillment website.

This piece is a short overview of Franklin as a company as well as a review of our water truck product offerings. We are eager to get the word out to our customers that we have the pump you need for your water truck applications including over‐the‐road, large off-road, and self‐filling applications. 

Features:

  • 9” or 13” Impellers
  • Packing or mechanical seal options
  • SAE, frame mount or hydraulic
  • All iron construction
  • Flow ranges 760 – 4000 gpm
  • Head ranges 90’ – 330’ tdh
  • NEW! Stainless Steel model now available for harsh fluid applications

If you have any questions regarding the Water Truck Pumps brochure or products, please contact your Territory Manager, Field Service Engineer, or the Franklin Electric Hotline at 800.348.2420. 

Download the brochure here.

Sincerely, 

Ed Bishop
Sr. Market Development Manager, Mining & Adjacent Markets

 

Engine Driven Centrifugals Brochure

08/15/2014

Mi2055_Gas_Brochure_05_14_PRESS-1

Working closely with Market Development and the Franklin Electric Sales Team, the Portfolio Management team for Surface Pumps would like to take this opportunity to inform you of a new piece of literature currently available for download on the Franklin Electric website and in print on our literature fulfillment website.

This piece of literature gives detailed information on the features and applications for all of Franklin’s gas engine surface pumps. We are pleased to get the word out to our customers that we have the pump you need for your applications.

Applications

  • Irrigation
  • Construction
  • Mining
  • Commercial
  • Light Industrial
  • Municipal
  • Agriculture
  • General Purpose
  • Water Transfer
  • Flood Control
  • Utility

NOTE: If you have any questions regarding the Engine Driven Centrifugals brochure or products, please contact your Territory Manager, Field Service Engineer, or the Franklin Electric Hotline at 800.348.2420.

Download the brochure.

Sincerely,

Van Johnson
Sr. Portfolio Manager, Surface Pumps