News: Frankly Speaking

Service Experts Provide In-Booth Training at 2015 NGWA Groundwater Expo


Quick, simple and applicable in the field. Don’t miss it! Join us in Las Vegas for the 2015 NGWA Groundwater ExpoOCYC Hero Image 480Px in booth 719, December 16-17, for complimentary training sessions (10-15 minutes in length) at our Hone Your
Craft Expert Hub focusing on solutions to questions commonly asked by water well professionals. Following is a complete list of in-booth training sessions:

Wednesday, December 16*:

  • 1:30pm – Submersible Pump Sizing: Avoiding Mishaps
  • 2:15pm – Driving Optimal Efficiency: P-Series VFD Setup
  • 3:00pm – Seize Your Competitive Edge: Solar Certified Contractor Program
  • 3:45pm – Your Onsite Companion: Meter Utility 101 (Voltmeter/Ammeter)
  • 4:30pm – Your Onsite Companion: Meter Utility 102 (Ohmmeter/Megger)
  • 5:00pm – Jump On Board with Wireless Connectivity: Navigating FE Connect (SubMonitor)

Thursday, December 17*:

  • 9:30am – Your Onsite Companion: Meter Utility 101 (Voltmeter/Ammeter)
  • 10:00am – Your Onsite Companion: Meter Utility 102 (Ohmmeter/Megger)
  • 10:30am – Jump On Board with Wireless Connectivity: Navigating FE Connect (SubDrive NEMA 3R)
  • 11:00am – Seize Your Competitive Edge: Solar Certified Contractor Program

*Does not apply towards CEP credits.

NGWA 2015: Franklin to Unveil New SubMonitor & Fhoton SolarPAK


Here’s yet another reason to join us in Las Vegas for the 2015 NGWA Groundwater Expo in booth 719, DecemberSubmonitor For Web 16-17. Franklin Electric will be unveiling two innovations designed around the needs of the water well professional – SubMonitor with FE Connect and FhotonTM SolarPAK. Come talk to our product experts about how you can utilize these two new products to add revenue to your business.

The new SubMonitor with FE Connect provides enhanced capabilities with real-time performance monitoring to improve troubleshooting while protecting three-phase motor and pump systems with ratings between 3 and 1000 A. The unit protects against damage due to adverse conditions, such as low-flow wells, pump damage, clogging, bound pumps, and power mishaps. Utilizing the innovative FE Connect mobile technology app, contractors can easily monitor current, voltage, power, and fault history through the convenience of Bluetooth connectivity.

Fhoton For WebThe new Fhoton SolarPAK system utilizes Franklin’s proven solar technology with the new Fhoton solar drive that features a smaller modular design, providing flexibility and simple maintenance to the contractor. The entire solar package of panels, pump, motor and drive are backed by Franklin’s team of Field Service Engineers, creating an easy way for contractors to provide off-grid water pumping to their customers.

See you at the show!

NGWA Giveaway Promotion - Official Rules

Franklin In The Field: Why Hiring a Certified Contractor Is Important


A true story told by Mark Reeder, Director of Innovation & Field Marketing…

“If someone ever asks me the importance of water systems contractors, I tell this story. Years ago, I visited a big box retail hardware store (you know them) and proceeded to their pump section. I asked for their most experienced salesperson on water pumps (“I need an expert on this”). He soon arrived quite eager to help. Then, I told a fib … I explained that I was building a new home in the country and after my well was drilled, I wanted to install the well Mark Reederpump myself. I explained that I had never been the owner of a water well, but had heard there wasn’t much to installing one of these pumps. I asked, “What do you think?”, then proceeded to stand back and listen. He assured me there wasn’t; I looked like someone who could do it. I politely asked a lot more questions to see where this would go. I just couldn’t help myself. Of all the bad answers, there was one that stood out and summarized it all. 

What’s This Extra Wire For?

Looking at the store’s product display, the submersible pump had 3 wires coming out of the motor (2-wire + ground). I asked about cable and sure enough, “Right over here is our submersible cable; how much do you think you need?” Now, I had already noticed that the cable was 4-wire. That is, this outlet carried the odd combination of 2-wire motors and 3-wire submersible cable. So, my question was, “I am going to have an extra wire here; what do I do with that?” In my mind, I really thought I had him stumped, but I couldn’t have been more wrong. Without missing a beat, he said, “Oh, that’s for a double ground. A lot of your better pump contractors around here use a double ground, so that’s what we recommend.” I was at a loss for words.

By the way, I still patronize this outlet and they are generally helpful and knowledgeable. But, I know a little bit about submersible pumps, and if I ever have a well (and I hope I do someday), I’m calling my professional contractor for the installation. One of the truly better ones … one who doesn’t use a double ground.”

For more information about submersible pumps, click here.

Surface Pump Catalog Receives Makeover


Franklin Electric's surface pump offering is now available in ONE catalog. Combining all surface pumps into one catalog will assist customers in understanding the breadth of product offerings and solutions from Franklin Electric.

Improved Layout & Flow
One of the first enhancements you will notice are the new sections combining like items for quick comparison. At the beginning of each section we provide you with general applications and a comparison table of the products in Surface Pumpthat family to quickly focus your search.

Simplified Product Selection  
The products with customizable options and various motor options are more clearly defined.You now have a step-by-step guide to order the CVJ families of product. We have also separated the 56C pump end BT4 offering to clearly differentiate them from the square flange selection.

More Information at your Fingertips
The catalog now provides updated images, dimensions, and performance charts for all products. 

We hope you find the new catalog informational and helpful. It's available for download from the Franklin Electric website here

Multiple New Innovations On Display At WEFTEC 2015


We will be displaying multiple new pumping innovations at the WEFTEC 2015 Exhibition and Conference in booths 3652 and 3654 at McCormick Place in Chicago, Illinois September 28-30. A few of the new products featured in the booth include:VR Series - Group

The new expanded VR Series line of vertical, stainless steel multi-stage pumps deliver clean water under pressure for a wide range of applications. These booster pumps are now available in 3, 5, 9, 15, 20, 30, 45, 65 and 95 m3/h options with a flow range up to 600 gpm and 750 feet of total dynamic head (TDH). Each pump features all 316 stainless steel hydraulic components for optimum durability, efficiency and performance – even in corrosive water applications. Impellers and diffuser stages are fabricated from heavy gauge stainless steel using advanced welding technology. The oversized ball bearing/coupler assembly eliminates the need for stack height adjustment and supports the axial thrust load. The elimination of axial thrust allows the VR Series pumps to utilize industry standard motors instead of the high-thrust motors commonly required in similar industry applications.

The new FPS IGPH Series of high head grinder pumps are engineered for the tough demands of higher head conditions found in many low pressure sewage transfer applications. Available in an automatic or manual version, the FPS IGPH Series of high head grinder pumps utilize a proven and patented cutter system with tight clearances for superior grinding at 414,000 cuts per minute. These new units incorporate two non-clogging impeller stages for efficient pumping of sewage slurries with a shut-off head of 200 feet. With only 16 full-load amps at minimum head requirements of 100 feet, these units can replace other grinders that fail to meet current application needs.

The new Pioneer Pump GT Series wet prime pumps are capable of running full diameter at over 2,000 rpm, making them ideal for waste water management in industrial, municipal and rental applications. Designed with a long pump life in mind, the GT Series pumps are constructed with ductile iron volutes and impellers and oversized 17-4 PH stainless steel shafts. The innovative hydraulic design includes a radically tapered stuffing box with strake, resulting in a cooler seal face, reduced abrasion and longer seal life. GT Series pumps can operate at high pressures without adding a secondary pump. They can run at higher speeds and are less susceptible to damage from cavitation without the added cost of a booster pump.

The new Little Giant Pit+Plus® Basin is an advanced, installation and service-friendly sewage basin option for plumbing contractors. The Little Giant Pit+Plus features a monolithic top to separate and promote the three key areas of a sewage package – the pump, switch and plumbing connections which can be accessed independently. Still offered with the common float switch, the system was recently redesigned to incorporate the extremely reliable and new ECM™ (External Control Module) switch option. It contains a ‘bell’ inside the basin to monitor liquid level for switch operation outside the basin, isolated from the liquid.

To learn more about WEFTEC, click here.

Inline 1100 Success Story: Don’t Settle With Poor Water Pressure.


Open up the September 2015 issue of Water Well Journal to page 35 and you’ll see how the Franklin Electric Inline 1100 helped a family overcome an annoying water pressure challenge. Here’s a short synopsis of the published story:WWJ Inline 1100

Steve Peel, a veteran building contractor of more than 15 years and part owner of Gulfstream Homes in Naples, Florida, dealt with a water pressure challenge in his own home. Depending on the amount of water being used within the home at any given time, water fluctuations varied from a small change in pressure to a trickling showerhead. The Peel family regularly adjusted their nightly routine to maneuver around the dishwashing, shower, and laundry schedules of a family of four—which included two growing boys. 

As a builder, Peel was tired of something he knew had an easy fix. So the Peel family, with the help of Golden Gate Well Drilling in Naples, turned to a proven constant pressure water system that now provides them the feeling of a municipal system—allowing the family to run the dishwasher, both showers, the washing machine, and irrigate the lawn simultaneously without a drop in water pressure.

Cruise Control For Your Water Pressure

The system setup is fairly simple: From the 300-gallon storage tank, the water goes directly to the Franklin Electric Inline 1100 constant pressure system. This quiet, all-in-one system contains the pump, motor, and drive in a compact package with easy and versatile installation. It starts out running slowly when little water is required, and when another faucet or shower turns on and water volume needs increase, the pump instantly accelerates to the proper speed to make sure the water pressure stays constant throughout the home.

From contractor Bob Mast, Golden Gate Well Drilling: “The end result has been great. The Peel family is getting bottled water quality straight from any faucet and a constant water pressure of 60 psi throughout the house.”

The homeowner, Steve Peel, is just as happy: “From a business standpoint, now I feel like I have a good solution that I can recommend to my customers. For my family personally, it has eliminated the annoyances we had with typical systems. It really responds like a municipal system by providing constant water pressure to the entire home, no matter what else is running. Through it all, we have turned a place we originally planned to flip in a short period into a home we plan to stay in for a long while.”

Click here to read the full article on Water Well Journal’s webpage.

Click here to watch the Peel’s story unfold on the History Channel’s Operation Build.

Click here for more information about the Inline 1100.

Convertible Pro (RM2) Series Rebuild/Overhaul Kit Improvement


Franklin Electric is excited to announce improvements to the Convertible Pro (RM2) Series rebuild kits.
We removed the stainless steel impeller from the rebuild kit and made it a separate part for ordering - reducing the cost of the kit. It also eliminates waste since impellers are replaced infrequently.

The updated rebuild/overhaul kits include:Pro RM2 Photo

  • Diffuser
  • Wear ring
  • Square ring kit (2)
  • Fastener set
  • Shaft seal assembly

We know this change will benefit you and your customers by focusing on the parts used regularly. If
you have any questions concerning this change, please contact your Territory Manager, Field Service
Engineer or the Franklin Electric Technical Service Hotline at 800.348.2420.

For more information on the Convertible Pro (RM2) Series, click here

New Product Demos Headline Jubilee


Expo 2014 Las Vegas Day 2 214Join us at the 60th annual South Atlantic Jubilee on July 26-27 and see two interactive demos for our newest products – the Inline 400 and SubDrive NEMA 3R.

  • Inline 400 – Integrated controls and protection, coupled with a proven Franklin pump and motor create a powerful, yet quiet, solution to most pressure improvement needs.
  • SubDrive with FE Connect – This innovation provides easier setup and configuration through advanced features and Wi‐Fi connectivity for simplified monitoring and troubleshooting.

New Videos
Can’t make the show? Then be sure to check out the new Inline 400 video and the new SubDrive with FE Connect video.

Two Simple Steps To Choosing The Right Motor


PS Story Photo2Sometimes choosing the right motor requires an evaluation of more than just the perceived or "labeled" efficiency. Pumps & Systems magazine recently tackled this topic, written in collaboration with Franklin Electric, to explain what to look for and how to properly identify and calculate the true cost and efficiency within the entire pumping system.

Click here to view the article.

In Other News…

The editor of National Driller visited Franklin Electric during the Indiana Ground Water Association’s (IGWA) Spring Field Day and Mud School. While here, he held an industry roundtable to pick the brains of multiple industry experts, including: Dee Davis, Franklin vice president and president of North America Water Systems; Troy Alexander, president of the IGWA; Aaron Harmon, president of GEFCO; and Charles Cunningham, GEFCO’s vice president of sales and marketing. Check out this article that covers everything from product development to the state of the ground water industry to the future of drilling.

Click here to view the article.

New SubDrive with FE Connect Video


Franklin Electric’s new SubDrive with FE Connect video focuses on the SubDrive’s features with an in-depth look at the FE Connect App. We want to ensure you get the most value from the product and all it has to offer.

Click here to view the video.

Subdrive Video CaptureThis video takes you deeper into the FE Connect App so you can visualize how it works, how easy it is to use, and how it can improve your interaction with customers. Video highlights include:

  • How to connect to your drive
  • Simplifying setup and drive configuration
  • Real-time monitoring of key system data (drive status, pump speed, input voltage and output current to the motor)
  • Accessing product logs and fault history, and how to email them to the Franklin Technical Service Hotline for enhanced troubleshooting 
  • Easily adjusting settings
  • Advanced features

For more information on the SubDrive, click here.
For more information on FE Connect, click here.